E-Mail Management
E-Mail Management
Exponentially faster, higher inbox deliverability. Sender ID, DomainKeys, etc. to nearly guarantee delivery. Respect major email service providers 'send to' rules to further ensure deliverability.
- Predefined workflows to manage incoming email and webform enquiries.
- Contains triggers to automate email routing and monitoring.
- Point-n-click Dynamic Content Message Assembly.
- Intelligent parsing of the content of all queries.
- Ability to send auto-responses and recommend responses to agents.
- Authentication standards with Sender ID, Domain Keys, DKIM and more.
- Event/Trigger Based Emails.
- Tracking of all customer queries.
- Comprehensive analytics and real-time alarms for operational performance management.
- To authenticate the customer before allowing the viewing of confidential information.
- Full-featured, easy to use, scalable outbound email solution.
